IT Coordinator – Jasper Business Office – Full Time

Jasper Business Office
August 18, 2023
Job Type
Posistion Level


This person will handle the day-to-day operations of Microsoft O365 in the IT department as well as routine interactions with staff and the public in a supportive role.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Take all helpdesk tickets related to Exchange Server, Azure AD, OneDrive, Excel, Word, PowerPoint, and Teams
  • Will remote connect to end users on a regular basis, helping them with various Microsoft O365 issues
  • Will be responsible for seeing that Microsoft OneDrive is being utilized by all O365 users
  • Will assist in implementing identity management across the NWAMHC organization using Microsoft Azure AD and Microsoft Intune
  • Will be responsible for managing password policies for Azure AD authenticated users
  • Will be responsible for onboarding and offboarding users from Microsoft O356
  • Will be responsible for implementing multi-factor authentication across the NWAMHC organization
  • Will become familiar with HIPAA compliance regarding the privacy and security of digital assets and processes stored in and as part of Microsoft O365
  • Assist CFO with request as needed.
  • Any other task or request from supervisor.

Education, Licenses, Certificates, Registrations, and Required/Desired Experience

  • A high school diploma or GED from an accredited school.
  • Valid and current Driver's License.
  • Experience setting up and implementing Azure Active Directory Groups and Group Membership required.
  • Experience using Microsoft Intune for identity management required.
  • Experience troubleshooting issues that can occur in O365 products required.
  • Experienced troubleshooting email rules inside of the Exchange Server on O365 preferred.
  • Any Microsoft 365 certification would be desirable but not required, provided there is adequate experience.
  • Below is a list of exams that would also be desirable but not required:
    ‣ ExamAZ-900 - Azure - Administrator Beginner
    ‣ ExamSC-300 - Azure - Administrator Intermediate
    ‣ ExamMS-102 - Microsoft 365 Administrator Advanced
  • A+ and Network+ certifications, preferred

Pay Rate: Will be discussed at interview

Schedule: Full Time 8am-5pm

Location: Jasper Business Office 1100 7th Avenue Jasper, Alabama 35501

Full Time Benefits Include:

  • Local Government Blue Cross Blue Shield of Alabama Health insurance
  • Guardian Dental, Vision, and Term life insurance
  • Northwest provides a Guardian term life policy at no cost to you.
  • Retirement Systems of Alabama (ERS) Employees' Retirement System
  • 12 Paid Holidays
  • Bereavement Pay
  • Earned Sick and Vacation Time
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        NWAMHC is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, sex, religion, national origin, disability, age or veterans status. I authorize NWAMHC to investigate thoroughly my previous work history, work record, educational credentials and personal references, and to conduct a criminal background check. I will hold no person liable for giving or receiving information in this investigation. I understand that all applicants must provide documents of eligibility to work legally in the U. S. Proof of identity and work authorization will be required upon employment in accordance with federal regulations. I understand that all applicants of NWAMHC may require changes in the work environment and assigned schedules, including but not limited to overtime, holidays, weekend work, and rotating shifts. In the event of employment by NWAMHC, I agree to adhere to such changes and abide by all present and subsequently issued policies and procedures of NWAMHC. I understand that if offered a position, a drug screen will be required. A positive result, refusal to complete this testing or tampering with the sample will result in the withdrawal of the offer. I understand that NWAMHC is an At-Will employer and NWAMHC or I may terminate employment at any time with or without a reason. I have read and understand the above and hereby certify that the information I have provided in my employment application is true and complete.
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